Privacy Policy  

Privacy Policy for TutorChahiye.com

This Privacy Policy (“Policy”) describes how TutorChahiye.com (“we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information provided by users of the TutorChahiye.com website (“www.tutorchahiye.com”) and related services (“Guidanceshiksha”). This Policy applies to all users of the Website and Services, and by using our Website and Services, you agree to this Policy’s terms. Please review this document carefully to understand how we manage your personal information.

1. Information We Collect

1.1 Personal Information

Definitions

- "Personal Information" means information that identifies or can identify an individual.

- "User" means students, parents, tutors, or anyone using our services.

To use certain features of the Website, you may need to provide specific personal details, including:

• Name

• Email address

• Contact number

• Physical address

• Educational information (e.g., academic preferences and qualifications)

This information is provided voluntarily by users during account creation, inquiries, or use of certain Website features.

1.2 Automatically Collected Information

When you access our Website, we automatically collect data about your device and browsing activity, which may include:

• IP address

• Browser type and version

• Operating system type and version

• Language preferences

• Pages viewed and interactions on the Website

• Access times and dates

This data is used strictly for personalization and analytics, enhancing your browsing experience and optimizing the Website’s performance.

2. Use of Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance personalization and analyze traffic patterns. Cookies are small text files stored on your device that enable us to remember your preferences and compile data on user interactions. You may adjust your browser settings to decline cookies; however, this may affect your ability to use certain Website features.

3. Use and Processing of Personal Information

Personal Information is used solely to operate and improve the Website and Services, provide user support, and communicate as necessary. Specifically, we may use your information to:

• Manage and verify your account and identity

• Respond to questions and provide support

• Improve and tailor Services to user needs

• Enforce our terms and policies and protect against misuse

• Comply with applicable legal requirements

4. Data Sharing and Disclosure

We do not sell, rent, or share Personal Information with third parties for marketing, analytics, or payment processing. Information may be disclosed

only if legally required or in response to valid governmental requests.

5. Collection of Data from Minors

While our Website is intended for users aged 13 and above, we do not knowingly collect or process information from children under 13 years of age. If we discover that a user under 13 has provided Personal Information, we will promptly delete it. Parents or guardians are encouraged to monitor their children’s online activity and may contact us if they believe a minor has submitted personal data.

6. Data Security

We employ reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, alteration, or disclosure. However, no data transmission can be guaranteed to be completely secure due to inherent risks of internet use. By accessing our Website, you acknowledge that data security limitations exist, and despite our best efforts, some risks remain. In the event of a data breach, we will notify affected individuals as required by law.

7. Data Retention and User Deletion Requests

Personal Information is retained as necessary to meet legal obligations, resolve disputes, and enforce agreements. Aggregated data that incorporates your Personal Information may be retained after deletion requests if it does not identify you personally. You may request deletion of your Personal Information by contacting us, and account deletions may be managed through your account settings. Certain data may remain in our records for compliance purposes.

8. Marketing and Communications

We do not use Personal Information for marketing communications such as newsletters or unsolicited offers. Should this practice change, you will be notified and given the option to opt out.

9. External Links

Our Website may contain links to external resources not controlled by TutorChahiye. We are not responsible for the privacy practices of third-party sites, and we encourage users to read their privacy policies before submitting any information.

10. International Use and Data Transfers

TutorChahiye does not operate internationally, nor do we transfer user data across borders. All data is processed within local jurisdiction and adheres to applicable data protection laws.

11. Privacy Rights for Users

You may exercise certain rights regarding the Personal Information we process, including:

• Right to access: Obtain information regarding how we process your data

• Right to update or correct: Request correction of inaccurate data

• Right to deletion: Request deletion of Personal Information, subject to our data retention policy

12. Children’s Privacy

As noted, our Website is intended for individuals aged 13 and above. We do not knowingly collect information from children under 13, and any such data discovered will be promptly deleted. Parents and guardians are urged to guide minors’ use of the Website to ensure compliance with this Policy.

13. Changes to This Privacy Policy

TutorChahiye.com  reserves the right to update or modify this Policy as necessary. Substantial changes will be communicated to users by revising the effective date at the bottom of this page or through other suitable means. Continued use of the Website after changes constitutes acceptance of the updated terms.

14. Acceptance of This Policy

By accessing TutorChahiye’s Website and Services, you acknowledge that you have read and agree to this Policy. If you do not agree, please discontinue use of the Website and Services.

Cookies

Essential Cookies

1. Session ID cookies: to track user sessions and maintain login information.

2. Authentication cookies: to verify user identity and authorization.

3. Security cookies: to detect and prevent malicious activity.

Functional Cookies

1. Language preference cookies: to store user language preferences.

2. Font size and style cookies: to store user font preferences.

3. Layout and design cookies: to store user layout and design preferences.

Performance Cookies

1. Google Analytics cookies: to track website usage and analytics.

2. Page load time cookies: to measure page load times.

3. Error tracking cookies: to track errors and improve user experience.

Targeting Cookies

1. Advertising cookies: to display targeted advertisements.

2. Retargeting cookies: to display ads to users who have visited the website before.

3. Social media cookies: to share content on social media platforms.

Third-Party Cookies

1. Payment gateway cookies: to facilitate payment processing.

2. Video conferencing cookies: to enable video conferencing features.

3. Integration cookies: to integrate with third-party services (e.g., Learning Management Systems).

Cookie Expiration

1. Session cookies: expire at the end of the user session.

2. Persistent cookies: expire after a specified period (e.g., 30 days, 1 year).

Cookie Management

1. Users can manage cookies through browser settings.

2. Users can opt-out of non-essential cookies.

3. Cookies will be renewed upon user consent.

Cookie Policy Disclosure

1. The website uses cookies to enhance user experience.

2. Cookies are used for essential, functional, performance, and targeting purposes.

3. Third-party cookies are used for payment processing, video conferencing, and integration.

 Cookie Policy Statement:

"This website uses cookies to provide you with a personalized experience. By continuing to browse, you agree to our use of cookies. You can manage cookies through your browser settings or opt-out of non-essential cookies. Learn more about our Cookie Policy."

We use cookies to enhance user experience.

User Rights

You have the right to:

1. Access yours personal information which is filled by users

2. Modify personal information by the users.

3. Delete personal information by the users.

4. Opt-out of data collection .

5. Opt-out of marketing and promotion.

Updates

We update this Privacy Policy periodically. Kindly users Please review our website regularly.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of [Country/State].

Acceptance

By using our services, you consent to this Privacy Policy.

Effective Date

The effective date of allowed a privacy policy 15^th November  2024 onwards.

This Privacy Policy is effective as of [15^th November 2024].

Additional Provisions

1. We comply with COPPA (Children's Online Privacy Protection Act) for users under 13.

2. We comply with GDPR (General Data Protection Regulation) for EU residents.

1. Information We Collect

a. Personal Information: When you register on our site, subscribe to our newsletter, fill out a form, or enter information on our site, we may collect the following personal information:

• Name
• Email address
• Phone number
• Address
• Academic details
• Any other information you provide voluntarily

b. Non-Personal Information: We may also collect non-personal information such as your browser type, the pages you visit, the time and date of your visit, and other diagnostic data to improve our services.

2. How We Use Your Information

We use the information we collect in the following ways:

• To personalize your experience and respond to your individual needs
• To improve our website based on your feedback
• To process transactions
• To send periodic emails regarding your order or other products and services
• To follow up with you after correspondence (live chat, email, or phone inquiries)

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These measures include encryption, secure servers, and regular security assessments.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except to trusted third parties who assist us in operating our website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Contact

For further any query or concerns, contact:

Tutorchahiye.com

support@tutorchahiye.com

[01140191816]

Website-www.tutorchahiye.com

[RZ-4B/4/1 street-6 Indra park palam Delhi 110045]